SSEN moves to Yellow Alert status in central southern England ahead of Storm Isha.
Scottish and Southern Electricity Networks' current weather model for our region is showing south-westerly gusts increasing in strength during the second half of Sunday, with peak gusts of 60-65 mph expected between 2100 on Sunday night and 0300 on Monday morning. Thereafter speeds will drop, but high winds will persist into the Monday morning rush hour.
SSEN has been monitoring this weather system for several days, and they have already activated their well-rehearsed contingency plans. They are bringing in extra teams to deal with any damage to the network and subsequent faults, which may interrupt customers’ power supplies.
Their team that responds to customer inquiries is also being bolstered in preparation for the storm’s arrival.
They are now getting in touch with almost 250,000 of their more vulnerable customers who live in the Yellow Alert area in central southern England to offer them tailored help and advice.
They will continue to monitor this storm closely as it develops, and they will issue further updates depending on the forecast.
If you see any damage to our equipment, please stay back, don’t touch it and instead report it to them directly by calling 105, or via their Power Track website, and our engineers will investigate as soon as possible.
To help prepare for the possibility of disruption to supplies SSEN have recommended:
Saving the emergency power cut number - '105' - to your phone to report any loss of supply or damage to the electricity network
Visiting our Power Track Website to give you details of power cuts and restoration times. You can also report power cuts and network damage through Power Track. (https://www.ssen.co.uk/powertrack/)
Visiting the "Preparing for a power cut" section on our website, where there is a wealth of advice and information, or to chat live to one of our advisors via the Webchat service. (https://www.ssen.co.uk/power-cuts-emergencies/preparing-for-a-power-cut/)
Customers are also eligible for our Priority Services Register (PSR) if they:
Are deaf or hard of hearing
Have a disability
Live with children under five
Are blind or partially-sighted
Have a chronic illness
Use medical equipment/aids reliant on electricity
Are over 60.
To find out more about the PSR, call 0800 294 3259 or visit https://www.ssen.co.uk/priorityservices/
They will continue to keep you updated on our activities relating to the impacts of Storm Isha and our response, links to our Instagram, Facebook and X (Twitter) channels can be at https://www.ssen.co.uk/about-ssen/contact-us/?
